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Advanced Store-Shelf Audit Technology Gives Coca-Cola Speedy Competitive Intelligence

May 31, 2018: 12:00 AM EST

Coca-Cola is one of the biggest CPG companies that is replacing “old school and time-consuming” manual store shelf audits with advanced digital tools. The company is using technology from start-up Trax that merges image recognition, machine learning, and artificial intelligence to analyze smartphone images of store shelves to provide timely insight into fast-changing consumer buying patterns. According to Coca-Cola, it used to take a month to collect shelf data manually, and another three months to organize it – way too much time to react to competitive challenges. Using the new technology cuts time and costs, allowing store shelf audits to be conducted every two months instead of twice a year. The company is testing the technology in three of its nearly 70 North American bottlers/distributors that “serve as its regular eye on the ground.”

Andria Cheng, "CPG Brands Are Leveling The Playing Field By Bringing This Digital Tool Into Brick-And-Mortar Retail", Forbes.com, May 31, 2018, © Forbes Media LLC
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